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What You Agree to When You Use empare88

These terms set out the rules that govern your account, your transactions, and your use of our lobby — covering everything from how deposits clear via DANA, OVO, and GoPay to how disputes are handled.

Account eligibility appliesDANA, OVO, GoPay coveredOne account per personLocal law governs accessContact support for changes
empare88 What You Agree to When You Use empare88
REACH OUR TEAM

Contact Us About These Terms

Team online

Live Chat

Open the chat widget from your account dashboard to reach our support team directly. We aim to respond to terms-related questions during active support hours.

Email Support

Send a written query to our support address for account-specific terms questions. Include your registered wallet method — DANA, OVO, or GoPay — so we can locate your account faster.

Account Help Center

Our help section covers common terms questions around account access, wallet verification, and transaction disputes. Start there before escalating to the support team.

HOW WE HANDLE THIS

How empare88 Manages Your Account Data

We collect only what is necessary to operate your account and process your transactions securely. Your wallet details — whether linked to DANA, OVO, or GoPay — are stored in encrypted form and are never shared with unrelated third parties. You can request a summary of the data we hold against your account by contacting our support team directly.

Data Retention We retain your account and transaction data for the period required to resolve disputes and meet applicable record-keeping obligations. Inactive accounts are reviewed periodically.
Cookie Use We use session cookies to keep your account logged in and functional cookies to remember your lobby preferences. No advertising cookies are placed without your acknowledgement.
Account Security Your account is protected by password authentication and, where enabled, an OTP step sent to your registered mobile number. Do not share your OTP with anyone, including support staff.
Requesting Changes To update your registered wallet from OVO to DANA or GoPay, submit a wallet-change request through live chat. We verify ownership before applying any change to your account.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often about account rules, wallet obligations, and how disputes are handled on empare88.

No. One person may hold only one account. If we detect duplicate accounts linked to the same identity or wallet — DANA, OVO, or GoPay — the additional accounts will be closed and balances reviewed.

We publish the updated terms and notify you via your registered contact. Continuing to use your account after the update means you accept the new version. Contact support if you have questions before accepting.

DANA, OVO, and GoPay are the wallet methods covered for Indonesia. Transactions through these channels are recorded against your account and subject to our dispute and verification process.

Contact our support team via live chat and provide the transaction reference from your DANA, OVO, or GoPay app. We cross-check it against your account record before reaching any resolution.

Yes. Send a data request through email support with your account username and registered wallet method. We aim to respond within the period required under applicable data handling obligations.

No. We receive only the transaction confirmation sent by DANA, OVO, or GoPay after you approve a payment from your own wallet app. We do not access your wallet balance or transaction history beyond that confirmation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.